Frequently Asked Questions
Everything you need to know about shopping with Lebos.
What are your shipping rates and delivery times?
We offer standard shipping across the continental US for a flat rate, with free shipping on orders over $100. Most orders are processed within 1-2 business days and typically arrive within 3-7 business days.
How can I return or exchange an item?
If you are not completely satisfied, you can return unworn items in their original packaging within 30 days of purchase for a full refund or exchange. Please use our online portal to generate a prepaid return label.
Do you offer international shipping?
Currently, Lebos.com ships exclusively to addresses within the United States and its territories. We are looking to expand to international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also support digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
Are the products on your site authentic?
Yes, we are an authorized retailer for every brand we carry. All products are sourced directly from the manufacturers to guarantee 100% authenticity and quality.